Roost Home is operated by Roost LLC.
Information we collect
Roost Home collects personal information, including your name, phone number, email address, property address, and information about your home, when you inquire about our services, request a Home Concierge Assessment, or become a member.
How we use your information
We use this information to respond to inquiries, schedule appointments, provide home concierge services, manage home care plans, coordinate maintenance and service providers, and communicate important updates about your home.
SMS communications and your choices
When you opt in to receive SMS messages from Roost Home, we may send appointment confirmations, scheduling reminders, responses to inquiries, service updates, and other communications related to your relationship with Roost Home. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP or request assistance by replying HELP.
SMS consent is optional and is not a condition of receiving services. Automated SMS messages are not currently enabled through this website inquiry form.
Service providers and sharing
We may use trusted service providers, including Twilio, to deliver communications and operate our services.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Protecting your information
Roost Home takes reasonable measures to protect your personal information and uses it only for legitimate business purposes consistent with this policy.