A welcoming cedar-shingled coastal Maine home beside the water at sunset
Estate membership

Your home, cared for.
Wherever life takes you.

Less prompting from you.
More follow-through from us.

$499/month

We manage your home for you.

A familiar concierge who knows your home, takes the lead on its agreed care plan, and brings you the decisions that need your attention.

Schedule a Home Concierge Assessment
Your home. Your life.

For a full life—and a home
that still needs care.

For travelers and second-home owners. For homeowners with more to manage, or anyone who wants one familiar point of contact. For families helping a parent keep their home’s care organized.

Whether you’re close to home or spending time elsewhere, the agreed plan gives your concierge a clear direction.

01

We look ahead

Track upcoming maintenance and priorities, so agreed next steps don’t depend on you remembering to ask.

02

We coordinate

Initiate agreed service arrangements and contractor communications, with your approved priorities guiding the work.

03

We keep you informed

Bring you clear updates on progress and the decisions that need your attention.

Your Estate relationship

Your home’s care
keeps moving.

Complete helps coordinate work with you. Estate proactively moves the agreed Home Care Plan forward.

It’s thoughtful ongoing home care coordination—not an unlimited service promise.

The foundation stays the same: your personalized Home Care Plan, reminders, trusted recommendations, home records, and annual plan review. Estate also includes Complete’s contractor outreach, arranging and comparing estimates, scope clarification, scheduling, vendor follow-up, and project planning.

For larger jobs, your concierge can help discuss pricing and compare proposals, without promising discounts or savings.

Access arrangements and communication preferences are agreed during onboarding. Nothing about membership automatically authorizes entry to your home.

Look ahead
Proactively track upcoming maintenance and Home Care Plan priorities.
Keep agreed care moving
Initiate recurring maintenance coordination and agreed service arrangements rather than waiting for you to prompt each task.
Lead the conversations
Serve as your primary point of contact for contractor communications, estimates, scheduling, and scope clarification.
Follow through
Follow up on service status and keep your home records and documentation organized.
Bring you the decisions
Share clear progress updates and bring the decisions that need your approval to your attention.
Roost Nest · Coming soon

A home for your plan.
A record of its care.

Your priorities, service history, home documents, and concierge relationship—thoughtfully organized.

Roost Nest · Member experience preview. Sample home shown; member access is coming.

Illustrative interface design concept and sample home. The Complete membership badge belongs to the sample interface, not an Estate account. Member access is coming soon; this is not an operational portal.

An everyday example

Away for a month.
Still ahead of your home.

Heating service is coming due while you’re away.

Your concierge flags it from the agreed plan, coordinates with your approved provider and agreed access arrangements, then follows up and records the service.

Any additional work, scope, or spending requires your approval. This is service coordination, not a promise of routine physical visits to your property.

Look ahead

Identify the upcoming heating service from your agreed Home Care Plan.

Make the arrangements

Coordinate the appointment with your approved provider, using access arrangements you have authorized.

Close the loop

Follow up on service status, organize the documentation, and bring any further decisions to you.

A clear relationship

You set the direction.
We take the lead.

Your concierge

Roost keeps agreed care moving

  • Initiate agreed maintenance coordination
  • Lead contractor communications
  • Coordinate estimates and scheduling
  • Follow up on service status
  • Keep your plan and home records organized
  • Bring you updates and decisions
Your direction

You retain the decisions

  • Agree on priorities and the care plan
  • Approve providers, scope, and spending
  • Sign contracts and pay providers
  • Authorize home access arrangements
  • Make the decisions needed to move work forward

Contractor labor, materials, and project costs are separate from your membership.

Care with clarity

A clear scope.
Thoughtful care.

Everyday maintenance, repairs, and defined straightforward improvements—with the scope and timing agreed together.

Proactive care is not unlimited renovation project management. Larger renovations and work with extensive coordination demands are reviewed separately.

Defined coordination

Everyday care and improvements

  • Everyday maintenance and repairs
  • A shower replacement within the existing footprint, without layout changes or plumbing relocation
  • One or a few replacement windows in existing openings
  • A water heater replacement through a qualified provider
A separate conversation

Larger or more involved work

  • Full bathroom or kitchen remodels
  • Whole-house window replacement
  • Structural changes
  • Extensive multi-trade work
  • Ongoing site or construction oversight

Agree first. Move forward together.

Improvement scope and timing are agreed together. If the work expands or requires additional coordination, we review it with you and agree on additional scope and fees before work begins.

No automatic expansion of work, spending, or access permissions.

A little more clarity

Familiar support.
Clear expectations.

How is Estate different from Complete?

Complete helps coordinate work with you. Estate proactively tracks and moves your agreed Home Care Plan forward, initiating agreed maintenance coordination rather than waiting for you to prompt each task. You still approve providers, scope, and spending.

Can you help while I’m away?

Yes. We can coordinate agreed services with approved providers while you’re away, using access arrangements you authorize. We follow up on status and keep your records organized. Membership does not imply routine physical visits, security monitoring, or emergency monitoring.

How is home access handled?

We agree access arrangements with you during onboarding, and you authorize the arrangements needed for service providers. Membership does not automatically authorize unsupervised entry. Changes to access arrangements are agreed with you.

Do I approve work and spending?

Yes. You agree priorities and approve providers, scope, estimates, and spending. You sign contracts and pay providers directly. Any additional work, scope, or spending requires your approval; contractor costs are separate from membership.

Can we keep our existing contractors?

Yes. You choose the providers. Roost can lead communications and coordinate agreed work with your existing contractors.

Can a family member receive updates?

Yes, with your consent. We agree authorized contacts and communication preferences with you, so updates are shared only with the people you authorize.

Your next step

Enjoy your home.
Let us help stay ahead of its care.

A practical Roost 101 Home Concierge Assessment is where we get to know your home, discuss your priorities, and begin an agreed plan.

Schedule a Home Concierge Assessment

Stay ahead of your home.